Interested in speaking at SIGNAL? We want to showcase the industry's best stories, including yours! 

Speakers of all experience levels and backgrounds are welcome to apply. We can't wait to hear what great ideas you have to share.


In addition to bragging rights and the opportunity to showcase your company’s story at the best digital engagement event of the year, speakers will receive: 

  • An All-Access ticket to SIGNAL
  • A special speaker gift kit
  • Access to exclusive speaker training
  • Additional 1:1 support from a Twilio content specialist to help bring your session to life

Session Format

There are three session formats we are looking to fill:

15min  Talk

under  15 minutes

Individual speakers talk through high-level concepts

30min  Talk

under  30 minutes

Individual or co-speakers provide deep insights on a specific topic

Discussion Panel

under  30 minutes

3-4 subject matter experts and moderator discuss a specific subject


Regardless of session duration or format, your content proposal should fall under one of the below 5 session tracks.

Get started with Twilio

Get set up for success with Twilio. Learn all that Twilio has to offer in beginner-level sessions through customer stories and best practices.

What we're looking for:

  • 101s
  • Product intros
  • Best practices
  • Customer stories
  • New product launches

Product deep dives

Take your developer skills to the next level. Through intermediate and advanced product sessions, you'll be ready to implement more delightful customer experiences.

What we're looking for:

  • 201s and 301s
  • Technical deep dives
  • Demos
  • Customer stories
  • New feature launches

Trusted experiences

Learn the best practices for building experiences that your customers can trust. Be more prepared to build reliable experiences that meet customer expectations, maintain privacy, and work in highly regulated industries.

What we're looking for:

  • Best practices
  • Customer stories
  • Thought leadership

Next generation of customer engagement

Customer engagement is the center of modern business. Learn from industry trends, predictions, and the next generation of product development to build the next generation of customer experiences.

What we're looking for:

  • Twilio product launches
  • Product-level thought leadership
  • Future trends/predictions
  • Customer stories

Business value with Twilio

The most successful companies in the world are fueled by amazing customer experiences. These sessions will showcase innovative customer engagements built by developers. You'll learn how to leverage Twilio to optimize revenue channels, decrease costs, and manage risks.

What we're looking for:

  • Customer stories

If none of our tracks sound like a perfect fit for your content, choose the best match during the application process and be sure to include a detailed description of how you envision your session. We will reach out with questions and move your application to the correct track if needed.

The Audience

As you think through your session presentation and explore different topics to submit, we encourage you to check out past sessions that were successful with the below audiences in mind:


Software developers, engineers, solution architects, and other technical audiences join sessions to learn how to build improved experiences. In “Keeping your business relevant with Twilio SMS: How DJ's are engaging with party guests through song requests,” Matthew Auerbach, Developer Advocate at Twitch, shows developers and engineers how to use Twilio to build interactive experiences in Twitch.

Keeping your business relevant with Twilio SMS: How DJ's are engaging with party guests through song requests


Founders, C-level executives, and vice presidents join sessions to learn how Twilio users leverage customer engagement tools to lower costs, increase revenues, or manage risk. In “Using IoT to Reduce the Risk of COVID-19 in Public Spaces,” Elizabeth Grossenbacher, Senior Product Marketing Manager at Twilio, and Raj Krishnamurthy, CEO of Freespace, discuss how to use IoT to manage risk.

Using IoT to Reduce the Risk of COVID-19 in Public Spaces

Product & Operations

With an eye on customer experience, these line of business leaders join sessions to learn how to anticipate consumer expectations with engagement tools while managing operations. In “How to leverage Twilio’s new answering machine detection solution to create a better calling experience,” Ankit Agarwal, Senior Product Manager at Twilio, and Vineet Agarwal, Principal Solutions Engineer at Twilio, explored how Twilio helps businesses create better customer experiences.

How to leverage Twilio’s new answering machine detection solution to create a better calling experience


Engaging with customers and increasing brand loyalty are key themes marketers look for when joining sessions. In “Drive Customer Engagement with Email,” Madison Springgate, Product Marketing Manager at Twilio, and Scott Kawai, Senior Product Manager at Twilio, discussed best practices for growing customer relationships using Twilio SendGrid.

Drive Customer Engagement with Email

Nonprofits & Charities

Striving to innovate and drive social impact with digital tools, nonprofits and charities join sessions to be inspired and learn from their peers. In “How the International Rescue Committee uses Technology to Empower Refugees & Displaced People,” Erin Reilly, Chief Social Impact Officer at Twilio, and David Miliband, CEO of the International Rescue Committee, showed us how to use Twilio messaging tools to establish a human connection for refugees.

How the International Rescue Committee uses Technology to Empower Refugees & Displaced People

*Top countries within the region


For additional ideas and inspiration,
check out some of our previous SIGNAL content

Important Dates

Below are important dates to note for interested speakers. Please note that the below is subject to change, and we will confirm exact due dates for presentations drafts, dry runs, recordings and video approvals when speaker notifications are sent in June.

Speaker expectations

  • Be open to submission feedback. Speakers will be paired with a Twilio content specialist for 1:1 support and mentorship to bring your content to life.
  • Be available this summer to pre-record their presentation. Speakers will have production support and be given the opportunity to review their edited videos before it airs.
  • Join SIGNAL live. Sessions will have scheduled air times after which speakers will interact with attendees to answer any questions.
  • Agree to our speaker release. We intend to make SIGNAL presentations available for viewing after the event and will release select recordings for promotional and educational use.
  • Adhere to our Code of Conduct. SIGNAL is dedicated to featuring a diverse and inclusive mix of speakers. We encourage speakers of all experience levels and backgrounds to participate.

Yes. You must indicate whether you are submitting a proposal on behalf of someone else as the first step of our application process. We just ask that you ensure that the proposed speaker is willing to participate if accepted.

All speaker applicants will receive a decision from us by mid-June. Speakers who are offered a breakout session must confirm their participation by the end of June. See speaker expectations above for additional requirements.

Breakout session speakers will pre-record their presentations later this summer with the help of our production agency. Note this is subject to change as we explore options for our hybrid event. We will update affected speakers with any changes as we get closer to the event.

If you need to make any edits or changes to your proposal, please reach out to us at before the deadline of 11:59pm PST on May 31, 2021.